配送ポリシー

Carriers.
We ship with PostNL and DHL to the Netherlands, Belgium, the rest of Europe and the rest of the world. 

Shipping costs.
Shipping costs are shown before you pay and are based on the destination country and the weight of your order. If you order several items at once, we ship them in one parcel where possible, so you save on shipping costs. It can happen that too much shipping costs is calculated because of different types of products (for example: cassette and vinyl). We will refund too much paid shipment costs.

Delivery time.
In-stock items ship within 2 business days after payment. Expected delivery is 3 business days in the Netherlands and Belgium and between 7 and 14 business days in the rest of the world. You will receive an email with a Track & Trace code as soon as your parcel is on its way.

Pre-orders.
For pre-orders, the product page shows when we expect to ship. That is an estimate, not a fixed date, because pressing plants can run late. If you order pre-orders together with other items, we ship your order all at once when everything is ready, or in parts when requested. Your right of withdrawal starts when you receive the item.

Pre-order images.
On product pages we show a mock-up. The final product may differ from it.

Outside the European Union.
If you order from outside the EU, import duties, VAT or customs charges may apply. These are your responsibility. Check with your local customs office if you are unsure. 

Parcel lost or damaged?
Contact us at appledizzle055@gmail.com with your order number. For a damaged parcel, we will ask you for photos of the packaging and the item. See also the page Returns and right of withdrawal.

Address.
Please check your address before you pay. If the address is wrong and the parcel comes back to us, contact us. If the address was wrong in your order, new shipping costs are for the customer.